Coinbase Reviews & Ratings 2026

I called coinbase back and explained the situation. I called Simplii who told me they received the request to deposit funds but rejected the transfer because USD accounts can only accept wire transfers and not EFT transfers. Coinbase doesn’t have the best reputation when it comes to customer service and has actually scored an F from the Better Business Bureau because of it.

Do You Work For Coinbase?

Coinbase users out of the US have a much less advantageous position when using their services. Over the years, the company Everestex review has applied for no less than 35 different patents in blockchain technology. Well, we can already conclude that they are partially failing at this mission by enforcing custodianship over their customer funds. To begin wrapping up our Coinbase review, we need to talk about the less brilliant aspects of the Coinbase exchange, especially in the ethics department. This greatly reduces the chance of getting your account hacked and makes you almost immune to phishing. The Coinbase app offers 2-factor authentication options and you can use a third-party app such as Google authenticator.

You can link a US bank account so that you can seamlessly purchase and sell crypto through the app. So, to proceed with our Coinbase review, we need to go over some of the nitty-gritty of the platform, meaning the payment methods and fee structure. This is a mechanism where users receive free crypto assets while learning about blockchain tech. Additionally, users will be able to earn cashback rewards for using their Coinbase Card, adding another dimension to their crypto portfolio. To conclude, you should use Coinbase when sporadically investing in crypto, while Coinbase Pro should be your #1 choice for day trading.

The main Coinbase exchange, meanwhile, charges fees of 3% to 6%. If you want a user-friendly platform and don’t mind high fees, then Coinbase is ideal. Coinbase is a basic crypto purchasing platform, while Coinbase Pro is a conventional crypto exchange (formerly known as GDAX). Coinbase emphasizes high-quality cryptocurrencies with high trading volume instead of listing every coin available on the internet today.

Tracking Your Bitcoin And Crypto Spendings

• Users can expect to pay a taker fee between 0.04% to 0.50% and a maker fee between 0% and 0.50%.
• Beginner crypto traders can also benefit from Coinbase’s user-friendly interface and educational video classes.
• However, depending on their 30-day trade volume, users can expect maker fees to range from 0.08% to 0.25% and taker fees to range from 0.18% to 0.50%.
• While it provides a robust selection of crypto, there are some drawbacks.
• Gemini’s fee schedule for basic order types, such as instant and recurring orders, will cost clients a 1.49% transaction fee combined with a 1% convenience fee.

Coinbase’s security team detected and blocked the attack, the network was not compromised, and no cryptocurrency was stolen. In 2014, Coinbase grew to one million users, acquired the blockchain explorer service Blockr and the web bookmarking company Kippt, secured insurance covering the value of bitcoin stored on their servers and launched the vault system for secure bitcoin storage. The exchange also offers options trading and 500_ spot pairs. In addition to cryptocurrency, Crypto.com also offers US stocks, ETFs, and fractional shares. Here’s how Coinbase compares to other top crypto exchanges. Based on a 30-day trading volume, maker fees range from 0% to 0.6%, and taker fees range from 0.08% to 1.2%.

Kraken

Throughout 2014, the company also partnered with Overstock, Dell, Expedia, Dish Network, and Time Inc. allowing those firms to accept bitcoin payments. 8  In October 2012, the company launched the services to buy and sell bitcoins through bank transfers. The company operates in more than 100 countries and holds nearly US$516 billion in assets, including nearly 12 percent of all bitcoin in existence and 11 percent of all staked Ether. Coinbase’s maker/taker fee structure varies based on asset type, platform, payment method, and transaction size. Investors looking to trade beyond crypto are best off with Crypto.com. Crypto.com is another reputable crypto exchange with similar offerings to Coinbase.

• Its maker fee ranges between 0.00% to 0.40%, and its taker fees are 0.05% to 0.60%.
• However, Coinbase’s educational resources, which cover basic and advanced trading topics, can help clarify its complexity.
• Toady, the company still runs the Coinbase crypto buying portal, but GDAX is now known as Coinbase Pro.
• This reported attack used spear-phishing and social engineering tactics (including sending fake e-mails from compromised email accounts and creating a landing page at the University of Cambridge) and two Firefox browser zero-day vulnerabilities.
• But its crypto selection is fairly limited compared to other crypto exchanges.

Trade

We then developed a proprietary model that scored each company to rate its performance across four major categories and 29 weighted criteria to find the best cryptocurrency exchange companies. This way, readers interested in opening an account with a crypto exchange can choose the best company that will fit their financial needs and standards. Investopedia launched in 1999, and since 2020, we have independently researched 14 cryptocurrency exchanges currently operating in the industry. In addition, the only way to fund a new account is to transfer crypto from a wallet or another exchange.

Holding Money Hostage

It’s also important to note that Kraken does not offer any insurance for its users. While Kraken operates in many countries, the exchange is not available in all 50 U.S. states, such as New York and Maine. While the company has gone fully remote, its headquarters are in San Francisco, CA.

Products For Retail Investors

On February 16, 2018, Coinbase admitted that some customers were overcharged in error for credit and debit purchases of cryptocurrencies. Common customer complaints included being locked out of their accounts despite providing the required information for reinstatement, as well as finding it "nearly impossible" to reach support when assistance was needed. Coinbase has been described as a conservative and law-abiding cryptocurrency exchange, in comparison to its peers in the sector.

• If you want a user-friendly platform and don’t mind high fees, then Coinbase is ideal.
• Last but not least, cryptocurrency enthusiasts seeking digital assets not readily available elsewhere will find that BitMart is best for altcoins.
• While some users found these features to be worth the subscription cost, others have expressed concerns or mixed opinions about Coinbase One and the overall Coinbase platform.
• Coinbase’s Private Client services are available for high-net-worth individuals and family offices wanting professional advice and guidance from crypto experts.
• In addition, the only way to fund a new account is to transfer crypto from a wallet or another exchange.

If you’re debating between Coinbase and other major exchanges like Binance, then you’ll find Coinbase offers fewer coins and pairs. Through our research, Investopedia has provided you with a list of the best crypto exchanges, guided by data-driven analysis and an unbiased and fair approach to helping readers find the best crypto exchange. Investopedia’s in-house team of researchers collected nearly 450 data points through online research of 14 leading cryptocurrency exchange provider websites.

Operations accounted for nearly one-third of the company’s overall revenue and Reuters estimated that the company’s global revenue totalled "around US$520 million" in 2018. That same month, the company reported it was holding digital assets worth $516 billion on its platform. In June 2025, Coinbase initiated establishing an office in Charlotte for its compliance and customer support teams. In May 2025, Coinbase disclosed an extortion attempt where cybercriminals bribed rogue overseas support agents to steal customer data for social engineering attacks. In June 2023, the SEC said it was suing Coinbase, alleging that the company had been acting as an unregistered broker, exchange and clearing agency since 2019, requesting that the company be "permanently restrained and enjoined" from doing so. In November, Coinbase made its first acquisition in India by purchasing AI-powered support platform Agara for an estimated US$40 to US$50 million.

• Coinbase One is accessible in over 30 countries, including the U.S., U.K., Canada, Germany and Ireland.
• The company also announced a large office opening in Charlotte, North Carolina to serve as its "Center of Excellence."
• The company stated that it would utilize Agara’s technology to automate its customer experience tools.On December 15 a display glitch vastly inflated balances so that numerous users were incorrectly shown to be trillionaires.
• Coinbase is one of the most-trusted crypto exchanges in the world today.
• Coinbase will clearly outline your fees and charges at this point.

Coinbase’s Learning Center provides detailed guides, trading tips, and video tutorials to help beginner crypto traders improve their trading skills. With a Coinbase account, you can trade more than 250 crypto assets, including major ones like bitcoin, ether, and dogecoin. It makes trading, learning, and earning crypto simple while also providing powerful charting capabilities and trading strategies for sophisticated traders prioritizing flexibility and speed. Business Insider’s personal finance team compared Coinbase to the best cryptocurrency exchanges and found it an industry leader for its transaction speed and powerful charting capabilities via TradeView.